Although we are trying our very best to get orders out quickly and safely, please understand that our couriers and suppliers are also struggling with the demand and limitations that are currently in place. As a result, there may be a delay in you receiving your purchase due to the current Pandemic.
Dispatched in 2-3 working days:
Dispatched in 3-7 working days:
We primarily use Royal Mail 24: a service which aims to deliver your order within 1-2 working days after despatch. Other than Greeting Cards, you will be provided with a tracking ID.
Larger orders may require a courier service.
USPS: aims to deliver your order within 5-10 working days after despatch.
This will include a tracking ID
Service temporarily unavailable. Unfortunately due to the current pandemic and suspension of a lot of couriers to the EU we are having to suspend all orders to the EU till further notice.
🗣️ All 2-3 and 3-7 working day items will be shipped separately.
All 2-3 and 3-7 working day items require a little more time to process, as some products are printed on demand by our supplier. However we don't want you waiting around for products that only take 2-3 working days, so we ship them out as soon as possible!
If there is no sign of your order after 11 working days, please first check with a neighbour, in a safe place at your home or at your local depot. If this fails, please get in touch at firstname.lastname@example.org and we will do our best to help.
Please allow up to 30 working days for US orders.
Unused items can be returned to us for a refund. Buyer is responsible for postage costs incurred, which must be returned within 14 days. Please obtain proof of return postage and include your order number or original packing slip.
To begin the returns process, please send us an email with your name and order number to email@example.com
Unused and unopened items can be returned to us for an exchange. Buyer is responsible for postage costs incurred, which must be returned within 14 days. Please obtain proof of return postage and include your order number or original packing slip.
Once we receive the return, we can then process the exchange for you. Please be aware these will be subject to the original despatch/shipping times.
To begin the exchange process, please send us an email with your name, order number, and requested exchange to firstname.lastname@example.org
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.