
Dec 08 , 2020
Covid-19 & Christmas Shipping Info
COVID-19 + CHRISTMAS INFO
⚠️ Royal Mail Shipping Delays ⚠️
Please be aware that Royal Mail are experiencing an extremely high volume of mail due to the global pandemic, and items are likely to need additional time to reach you after dispatch.
CHRISTMAS UK DELIVERY CUT-OFFS
SHIPPING TIMES
🇬🇧 United Kingdom
Greetings Cards: 1-3 Working Days Processing, then sent via Royal Mail 24Clothing: 3-7 Working Days Printing, then via Royal Mail 24/48
Mugs: 1-4 Working Days Printing, then via Royal Mail 24/48
Prints: 1-4 Working Days Printing, then via Royal Mail 24/48
ℹ️ What is Royal Mail 24? Royal Mail 24 is a partially tracked service which aims to deliver your order within 1-2 working days after dispatch. In most cases we can check delivery confirmation for you, but we can't fully track the package or check for signatures. Please choose signed for at checkout if you require your order to be signed for.
Clothing, Mugs, Art Prints will be sent separately after printing.
🇪🇺 European Union
Greetings Cards: 3-4 Working Days Processing, then sent via Royal Mail 3-5 Working DaysClothing: 3-7 Working Days Printing, then via Royal Mail 3-5 Working Days
Mugs: 1-3 Working Days Printing, then via Royal Mail 3-5 Working Days
Items are NOT sent tracked. Clothing, Mugs, Art Prints will be sent separately after printing.
🇺🇸 United States
Greetings Cards: 2-3 Working Days Processing, then sent via Royal MailMugs: 1-4 Working Days Printing, then via USPS
Items are NOT sent tracked. Clothing, Mugs, Art Prints and Santa Sacks will be sent separately after printing.
RETURNS
We must be notified within 14 days of your order arriving if you wish to return the item. Please notify us via email hello@rudecrude.co.uk if you’d like to return or exchange sizes. Buyer is responsible for postage costs incurred, which must be returned within 14 days. Please obtain proof of return postage and include your order number or original packing slip.
POSTAL ISSUES
We primarily use Royal Mail to ship items. We can not note orders as missing until 10 working days after the dispatch date (30 working days for EU and USA). If your order still has not arrived by then, please do get in touch.
We can not accept responsibility for incorrect addresses given on an order but will be happy to change the details if notified before dispatch.